Our Processes

 

Fingerprint Jewellery


Cast fingerprints

  • Process from start to finish: 2-3 weeks
  • Impression kit dispatched to arrive in 1-2 working days. This will need to be returned to the studio.
  • Production takes 7 working days once we have confirmed usable impressions

The fingerprint putty impression kit: you will receive enough impression putty to take 2 impressions, detailed instructions, a piece of card, a returns label, and 2 putty pots.  Our jewellery makers create a wax mould from the putty impressions you send in that can be used multiple times for different jewellery in our cast range.

I have taken the impressions and I am unsure if the prints are usable.

It is important to us that you feel confident in the prints so we advise you let us know of this when you return your impressions. Our jewellery maker always checks the prints before jewellery production begins. If they feel there isn’t enough detail, you will be contacted to take the impression again. You can check the quality yourself. This can be done by looking directly into the mould (ideally near a window) to see if the lines of the fingerprint are visible. The necklace is a direct cast of the mould and is not altered in any way.

When will I receive my impression kit?

You will receive your kit within 1-2 working days from when the order is initially placed. If you haven’t received your impression kit after 3 working days, please get in touch.

My impression kit is going to a different address to the final piece.

Please let us know of the address you need the impression kit sent to in the additional notes section just before checkout for our dispatch team to see.

Do you keep the impression moulds?

We store your putty impression moulds in the studio for up to 1 year after an order is dispatched. If we are made aware your impressions are of a sensitive nature/memorial, we store them securely in the studio indefinitely unless requested back.

Can I place another order using the same impressions?

Of course!  We will need the original order number. We ask that you please put in the additional notes section just before checkout that you do not require a kit that you would like us to cast from the prints under *order number*.  Please bear in mind we keep impressions in the studio for up to 1 year so check with us first if you are concerned.

How will I know jewellery production has started?

You will receive a confirmation email to say your impressions have arrived in our studio.  Get in touch if you haven’t received an update 1 week after returning your impressions. Please ensure to check your spam/junk folder.

 

Lasered fingerprints

  • Process from start to finish: 1 week
  • Instructions sent within 1 working day (if requested).
  • Production takes 4 working days once we have confirmed usable impressions

How do I send over my prints?

Please either upload the prints via the listing when you place an order or email them to info@buttonandbean.co.uk with a clear record of your order number. You will receive an email once the prints have been confirmed. If you have not received this email after 2-3 working days of uploading/sending the print, please get in touch.

Can you work from an existing print?

Yes! We suggest you please contact us first by emailing over a clear photo of your print. Our jewellery makers will then be able to confirm before you place an order.

 

Stamped fingerprints

  • Process from start to finish: 1-2 weeks
  • Instructions sent within 1 working day (if requested).
  • Production takes 7 working days once we have confirmed usable impressions

How do I send over my prints?

Please either upload the prints via the listing when you place an order or email them to info@buttonandbean.co.uk with a clear record of your order number. You will receive an email once the prints have been confirmed. If you have not received this email after 2-3 working days of uploading/sending the print, please get in touch.

 


Handprint/Footprint/Pawprint Jewellery


Impression kits for taking hand, feet and paws will include special wipes and paper that enable you to take a number of prints.  As with fingerprints we ask you to sign that you are happy for us to use the images you have supplied.  If you are not happy with your images please let us know and we can send you out a second kit. There will be a £6 charge for this. If your images are deemed by us to be unusable when we receive them we will ask you to take them again.

 

Stamped hand/foot/paw print

  • Process from start to finish: 1-2 weeks
  • Impression kit dispatched to arrive in 1-2 working days. This will need to be returned to the studio.
  • Production takes 7 working days once we have confirmed usable impressions

 

Lasered hand/foot/paw print

  • Process from start to finish: 1 week
  • Impression kit dispatched to arrive in 1-2 working days (if requested).
  • Production takes 4 working days once we have confirmed usable impressions

Can you work from a photo of the hand/foot/paw instead of taking a print?

Yes, absolutely! So long as our jewellery makers can work with the basic shapes and lines. Please ensure the bottom of the foot and the palm is completely flat.

 


Photo Jewellery


Photo cropped and uploaded straight away by you:

  • Production takes 4 working days.

Photo sent via email to be cropped by us:

  • Takes 1-2 working days for a jewellery maker to create a cropped proof.
  • Production takes 4 working days once you have approved your cropped proof.

What sort of photograph should I send?

One you love!  The photo should be sharp, focused and not cropped. The higher the resolution, the clearer the photo will appear. We will crop and convert your photo into a small black and white photo to be incorporated into your jewellery.

Can you use a professionally taken photograph?

Because of copyright laws, we cannot accept professionally taken photographs unless you have been granted permission to use the photograph. Please ensure that this has been granted before uploading a photo that has been taken professionally to the site.

Can I have my photo in sepia or colour?

Yes. As standard our products are made in black and white so please let us know when ordering if you would like something different.

How long will it take for me to receive my photo order?

After you have approved our photo proof, it takes approximately 4 working days to process your order. We will notify you when your order has been dispatched.

Can I get my jewellery wet?

Although your jewellery is permanently sealed, we do not recommend that you wear your jewellery in the shower, bath, swimming pool or hot tub because of the chemicals, chlorine and soaps etc that could ruin the jewellery’s finish.

 


Own Handwriting


The ideal handwriting sample will need to be:

  • On plain white paper
  • Written in black pen – high contrast for editing purposes
  • Uploaded as a high resolution photo/scan
  • If you are unsure about the handwriting sample you have, please feel free to drop us a message with a photo and we will happily check for you.

Best results are achieved when the handwriting has been written on plain paper, however, we understand this may not always be possible. All we ask is that the image is in high resolution and the writing is clear for editing purposes.

Is my handwriting sample suitable?

If you are unsure about the handwriting sample you have, please feel free to drop us a message at info@buttonandbean.co.uk with a photo and we will happily check for you.